Privacy Policy

Last Updated: 13-10-2024

Alternun Colombia S.A.S. (“we”, “us”, “our”, or “Alternun”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

  • Personal Information: Includes, but is not limited to, your name, email address, phone number, physical address, and mining title location (if applicable). This information is provided by you when you register for a webinar, complete forms, or interact with us.
  • Automatically Collected Information: Includes your IP address, browser type, device information, and browsing behavior. This is collected through cookies and other tracking technologies when you use our website.
  • Transactional Data: Information related to your purchases or interactions with our tokenization services, including blockchain transaction details and associated fees.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To register and manage your participation in webinars and other events.
  • To conduct preliminary analyses related to the tokenization of mining reserves.
  • To communicate with you regarding updates, promotional content, and events.
  • To improve and optimize our website and services based on user behavior and feedback.
  • To ensure the security and proper functioning of our blockchain-based services.
  • To comply with legal obligations and respond to regulatory requirements.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you, such as web hosting, payment processing, and data analysis.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from public authorities.
  • Blockchain Transactions: Due to the public nature of blockchain technology, certain transactional data may be visible on the blockchain and accessible to the public. However, this does not include personal identifiers such as your name or contact information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about how you interact with our site and services. For more information on our use of cookies, please refer to our [Cookies Policy].

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

5. Data Security

We take appropriate technical, organizational, and administrative measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the following rights concerning your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to request correction of inaccurate or outdated information.
  • Deletion: You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Consent Withdrawal: You may withdraw your consent for the processing of your data at any time.
  • Objection: You have the right to object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at info@alternun.io or call us at +57 3 0 0 6 9 9 6 6 0 7.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

If you are accessing our website from outside Colombia, your personal data may be transferred to, stored, and processed in a country different from your own. By using our services, you consent to this transfer of information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@alternun.io
Phone: +57 3 0 0 6 9 9 6 6 0 7
Address: CL 35 B 86 55 IN 201, Medellín, Colombia